Using Group Video Conference for Your Business

If you are a small business and are asking yourself why you should invest in a multipoint or group video conferencing software, here are four important reasons why you should make this investment.

"using group video conference for business"

1. Cost-effective meetings

With video conferencing, you are able to cut down on travel expenses, especially when you have large teams in remote locations that must travel to work on even the smallest collaborative tasks. Since meeting in person is always prefered, there is the tendency to justify traveling. But with Multipoint video conference, you eliminate the travel expense, time and energy involved.

2. Allows Remote Workers to Feel Included

When you have lots of branches or locations for your business, video conferencing is a very cost effective way of making each site feel involved in important company functions. Rather than putting everyone on an audio conference which comes across as impersonal, multipoint video conference allows you to connect with everyone, with everyone hearing and seeing the same message.

3. Engage Participation in Meeting

When compared to audio conference calls, using group video conference for your business allows you to engage your audience better at meetings. And since everyone is seeing everyone, especially when you have 3 or 4 sites, participants are more likely to pay attention, keep engaged and participate fully in the meeting since they can all see each other. The video below highlights some of the challenges with audio conference calls and makes a strong case for why you should invest in a video conference platform.

4. Provide Timely and Effective Customer Service

Rather than troubleshooting a problem with a client over the phone, especially one that involves technical and mechanical parts, video conferencing allows you to show them in real time and watch them do it. If the solution requires a review and collaboration from multiple sites, Multipoint video conferencing allows you to be able to help the customer by connecting them with all the key players involved, thereby helping them get to the bottom of the issue quickly and make the customer happy.

Using Google Hangouts Video Conference for Business

There is no denying it – Google Hangouts is a powerful tool packed with features, especially given that it is a FREE tool. For a full review of Google Hangouts check out ourĀ Video Conferencing Tools for Small Businesses. In this post, we are going to focus on using Google Hangouts Video Conference for Business, especially growing your customer and client base.

"google hangouts for small business"

There are several ways you can use Google Hangouts to benefit your business. First, it can be a great tool to connect teams at various sites to collaborate on projects or discuss business needs and issues. If you have teams scattered across the country, one way to bring them together for effective collaboration is using Google Hangouts. They can see each other, share screens, share files, demonstrate products to each other and trouble shoot problems together all while being able to see each other via video conference.

Second, you can use it to provide customer service to your clients, especially when it requires demonstrating specific programs, tools or equipment to them or helping them trouble shoot issues with your product or service. There is nothing more frustrating than miscommunication between a vendor and client about a product that needs to be fixed. A simple way to address this is organize a Google Hangouts with all the key players on the call – so that together with the customer, you can find a solution to their problem.

Third, you can use it to be a content marketing tool. This allows you to create and share relevant content in your industry. You can share relevant content with your users and customers, on topics they will find useful. You just set up a Google Hangouts meeting and invite your followers and customers to attend. That helps you establish yourself as a subject matter expert, which introduces your business to a broader range of customers who would otherwise not have found you. You can also hold limited seat webinars on relevant topics in your niche or industry, helping you cement your reputation as an expert in the space.

Fourth, you can use it to hold press conferences on exciting things that are happening in your business, and invite people in the press, especially local press and bloggers that will be more willing to write about exciting local businesses. With a Google Hangouts press conference, you will be able to have a more engaging press conference and clarify any issues or concerns the press may have before they review or write about your exciting news.

Finally, you can use Google Hangouts to offer consulting services to your clients. This allows you to provide one on one engagement and tailor solutions to their needs. You can invite team members at other sites to join you, providing your clients a solid base of talent and value, in a format that allows them to ask questions, get feedback, and share ideas while being able to see each other without having to make a trip.

For a quick tutorial on how to use Google Hangouts for business, see the video below.

We hope you found this post helpful on how to use Google Hangouts for business. If you are using Google Hangouts in your business in other creative ways, let us know in the comments section below. We would love to hear from you.

Free Multipoint Video Conference for Small Business

Gone are the days when quality video conference services were only afforded by big corporations who had the money to equip their conference rooms with state of the art video conferencing services from the likes of Polycom, Cisco and Webex. With advancement in broadband technology, internet streaming software, and cloud computing, video conferencing technology is now affordable, even for small businesses. If you are a small business owner and want to start using videoconference to connect remote sites or provide customer service to your clients, there are high quality FREE multipoint conferencing options you can start with. Here are our top 3:

Free Multipoint Video Conference for Small Business

1. Gooogle Hangouts

"google hangouts for small business"

Google Hangouts is a video conferencing tool that allows you to videoconference with up to 10 participants or remote sites. It allows you to capture photos, share your screen and message each other at the same time. Google has done a great job with seamlessly integrating chat, video and web calls into a single Google Hangouts platform. You can even launch a Google Hangouts through gmail or set up a calendar event inviting people to a Google Hangouts video call. All they have to do is click on the video link in the invitation and they will be joined to the call. For all the exciting ways you can use Google Hangouts to benefit and grow your Small Business, click here.

Here is a good video demonstrating how Google Hangouts works and the various ways you can launch it and all the neat functionalities that come with it. To get Google Hangouts, click here.

2. VidyoWay

"vidyo web conference for small business"

Vidyo, the Video Conferencing Software Company has a FREE multipoint video conferencing service that allows you to connect with up to 9 sites or locations for a video call. The service is called VidyoWay. It works with legacy systems and is cross platform. VidyoWay can be used from Smartphones and PCs and also from corporace conference rooms using Polycom, Cisco and Microsoft conferencing tools. VidyoWay accommodates up to 9 silmultanous HD video streams, providing a great user experience that is free. It is a nice way to get an introduction to the Vidyo suite of Video conferencing services. If you like the experience with VidyoWay and need more tools for your conferencing needs, you can then upgrade to their more enterprise products. But for most small business needs, VidyoWay Is more than sufficient.

Here is a video showing you in details how the VidyoWay Video Conferencing Works. To get Vidyo, click here.

AnyMeeting

AnyMeeting, is a web conferencing solutions provider. The company was formerly known as Freebinar. Their business model is a bit different from Google Hangouts and Vidyo in that they are able to provide the free service by being ad-supported. You are allowed to host unlimited number of video conferences on this platform and are allowed up to 200 users per session. Signing up for the service is a breeze and even if those you are inviting to your video conference have not used AnyMeeting before, they will not find it cumbersome to sign up and join your conference. Another neat feature is that it is a web based solution, so there is no need to download any software or have special equipment to use the service. All you need is a web enabled computer or device to host or join a meeting.

Here is a video showing you in details how the AnyMeeting Video Conferencing Works. To get AnyMeeting, click here.

We hope you found our review of Free Multipoint Video Conference for Small Business helpful. If there are other high qualify FREE multipoint video conferencing tools that we neglected to mention, please let us know in the comments section below and we will take it for a test drive for possible inclusion on our list.